We are happy to ship orders almost anywhere in the world, however our website can currently only process orders inside the United States and a few other countries, so for international orders to other countries not listed, please send us an email to firstname.lastname@example.org with the items you are interested in and your shipping address and telephone number and we will be happy to quote the shipping cost for you.
Orders will be shipped via USPS Priority, USPS First Class, UPS Ground, or FedEx Ground at our discretion, but most items are shipped via USPS Priority Mail which will arrive in 2-3 days anywhere in the US. If you prefer a specific shipping method, be sure to email us at email@example.com, or call us at (858) 433-7665 either before you order, or right after you place your order. Additional charges may apply for special shipping requests or international shipping. If you require expedited shipping, please call or email us before you place your order to be sure we can accommodate your needs.
We are here to help you and answer any questions you have. We will gladly help you select the right product for your needs so you can be certain it is exactly what you are looking for. However, if you do purchase something and would like to return it, simply send us an email to firstname.lastname@example.org to request a return authorization.
We can offer a full refund or store credit for items that are returned in new, unused condition, with all tags and packaging included within 30 days of purchase. We have to be able to resell the item as new or we cannot offer a full refund. If the item is in in new condition but the packaging and/or tags are missing, there will be a 20% restocking fee so that we can resell the item as an open box item. All returns are subject to our discretion. Shipping costs will not be refunded unless the return is due to our mistake.
Some items are not eligible for return. These items include anything that has been installed or used, and special order items.
All products are warrantied against defects in material and workmanship for a period of one year from the original purchase date. All product information, pictures, and descriptions provided by Norton Fabrications, Inc. or available on our website are for reference only and are not a guarantee. Norton Fabrications, Inc. cannot assume any responsibility for any property damage, personal injury, labor or other injury or cost arising out of the use of any product we sell. Norton Fabrications, Inc. shall not, under any circumstances, be liable for any special, incidental or consequential damages, including but not limited to damage or loss of goods or property of the purchaser or others which may arise and or result from the sale, installation or use of any products sold by Norton Fabrications, Inc. By purchasing or installing a product from Norton Fabrications, Inc., the purchaser agrees to all of these terms.
If you have a problem with something you purchased from Norton Fabrications, Inc. that you believe to be a manufacturer defect or other manufacturer warranty issue, please contact us by email at email@example.com or telephone at (858) 433-7665 and we can assist you to get your problem resolved.
Norton Fabrications, Inc.
8525 Arjons Drive, Suite L
San Diego, CA 92126